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    The Brow Brush

    Soap Brows & Prep Mist

    Brow Boost

    Bamboo Spoolies

    Prep Mist

    Smoothing Primer with Hyaluronic Acid

    Active Infused Day Cream

    Bog Myrtle and Lime Balancing Cleanser

    Delivery, Tracking and Shipping

    Covid-19 Update For Shipping Times

    Because of the ongoing attempts to detain the Covid-19 virus, some countries have put procedures in place that may affect delivery times of your order. We will keep a close eye on the events as they unfold and update this section daily. 

    Below are the countries that we ship to that are currently implementing precautions that  may cause delays. This information has been communicated to us directly from Royal Mail.

     

    Italy

    Italian Post has advised the whole of the country has now become a Yellow Zone, subject to extraordinary measures, which is effective until 3 April or unless a later date is advised. Human movement and social contact are to be minimised. Commercial transport is permitted with precautionary measures aims at preventing/minimising human contact to preserve personal safety, hence a heavy reduction in work force is applied in the logistic chain within Italian Post with impacts to processing and delivery.

    As a result quality of service is affected on all postal products until the end of the Coronavirus epidemic. Precautionary delivery methods continue with signatures not obtainable from the actual addressee during this period.

     

    Kuwait

    Our carrier has temporarily suspended flights to Kuwait until further notice. As a result, any posted mail will be held while we await for service to resume. Delivery delays can be expected until flights resume.

     

    Saudi Arabia

    Saudi Post has informed us that, in accordance with the measures taken to minimize the spread of the novel coronavirus (COVID-19) all letter-post, parcel-post items requiring signature on delivery will provisionally be delivered to customers indirectly. Consequently, it will not be mandatory for Saudi Post to provide written proof of delivery and the delivery will be based on a code sent to the addressee’s mobile phone.

      

    Processing Time

    At West Barn Co.® we will do our very best to process your order within 1 business day. Orders placed by 13:00 GMT Monday to Friday will typically be processed the same day. Orders placed after 13:00 GMT, and on weekends and holidays, will be processed the next business day. You will receive a confirmation email once your order has been shipped so you can start getting excited!

    Tracking

    If you selected and paid for the tracked shipping option at the checkout, you will get a tracking reference with your shipping confirmation email. You will find your tracking reference on this email so you can track as your WBCo. parcel as it makes its way to you. Hurrah for modern technology!

    IMPORTANT! If you do not select a tracked postal option, you will not receive a tracking number.

    Business Hours

    Our business hours are Monday to Friday 9:00am – 5:00pm GMT (those might be average hours, but we are definitely not your average company).


    UK

    Service
     Delivery Time
    Cost
    Free Above

     Royal Mail Standard

    Next Day Delivery (orders before 1pm)

    2-4 business days 

    24 hours (business days only

    £2.50

    £3.50

     

    £30


    USA, Canada, Australia

    Service
     Delivery Time
    Cost
    Free Above

    Standard International

    Tracked International

    5-10 business days

    5-8 business days

    £5.50

    £8.50

    £150

    £100


    Republic of Ireland

    Service
     Delivery Time
    Cost
    Free Above

    Royal Mail Standard

    2-5 business days

    £3.50

    £40


    Aland Islands, Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland

    Service
     Delivery Time
    Cost
    Free Above

    Standard International

    Tracked International

    5-10 business days 

    3-6 business days

    £4.00

    £7.50

    £65

    £65


    Brazil, Iceland, Lebanon, Malaysia, New Zealand, Reunion, Singapore, South Korea

    Service
     Delivery Time
    Cost
    Free Above

    Standard International

    Tracked International

    5-10 business days

    5-7 business days

    £5.50

    £8.50

    £150

    £150


    Israel

    Service
     Delivery Time
    Cost
    Free Above

    Tracked International

    6-9 business days

    £8.50

     

    -


    Czech Republic, Lithuania, Romania, Russia, Saudi Arabia, United Arab Emirates, Turkey

    Service
     Delivery Time
    Cost
    Free Above

    Tracked and Signed

    5-8 business days

    £8.50

     

    -


    Kuwait, Mexico, Qatar

    Service
     Delivery Time
    Cost
    Free Above

    Signed For

    6-9 business days

    £8.50

     

    -