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    The Brow Brush

    Soap Brows & Prep Mist

    Brow Boost

    Bamboo Spoolies

    Facial Mist

    Smoothing Primer with Hyaluronic Acid

    Active Infused Day Cream

    Bog Myrtle and Lime Balancing Cleanser

    Delivery, Tracking and Shipping

    Covid-19 Update For Shipping Times/Procedures

    Because of the ongoing attempts to detain the Covid-19 virus, some countries have put procedures in place that may affect delivery times of your order. We will be updating this section daily.

    This information has been communicated to us directly from Royal Mail.

     

    All UK orders

    Royal Mail are working at a reduced capacity at the moment and while they are working extremely hard to ensure all orders are delivered on time, they will most likely be subject to delay. This includes UK next day delivery and 48 hour delivery.

     

    Europe and Rest of the World 

    All other countries that we ship to have put special quarantine measures in place against Coronavirus from Monday 16 March. As a result, their postal services need to comply and may have a reduced workforce available, and not be able to deliver mail to specifications, with signatures on delivery suspended in order to prevent any further spread of the infection. Delays to mail services can be expected.

     

     

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    Processing Time

    At West Barn Co.® we will do our very best to process your order within 1 business day. Orders placed by 13:00 GMT Monday to Friday will typically be processed the same day. Orders placed after 13:00 GMT, and on weekends and holidays, will be processed the next business day. You will receive a confirmation email once your order has been shipped so you can start getting excited!

    Please note, buyers are responsible for any customs and import taxes that may apply. West Barn Co. are not responsible for delays due to customs.

    Tracking

    If you selected and paid for the tracked shipping option at the checkout, you will get a tracking reference with your shipping confirmation email. You will find your tracking reference on this email so you can track as your WBCo. parcel as it makes its way to you. Hurrah for modern technology!

    IMPORTANT! If you do not select a tracked postal option, you will not receive a tracking number.

     

    Business Hours

    Our business hours are Monday to Friday 9:00am – 5:00pm GMT (those might be average hours, but we are definitely not your average company).

     

    Delivery Costs

    UK

    Royal Mail Standard postal service takes an estimated 2-4 business days £2.50

    Next Day Delivery (Monday to Saturday) £3.50

    Free next day delivery above £30

    Republic of Ireland

    Royal Mail Standard postal service takes an estimated 2-5 business days £3.50

    Free shipping above £40

    US, Canada and Australia

    Standard International delivery takes an estimated 5-10 business days (does not provide a tracking number) £5.50

    Tracked International delivery (recommended) takes 5-8 business days and provides a tracking number £8.50

    Free shipping above £100

    Europe (Mainland)

    Standard International delivery takes an estimated 5-10 business days (does not provide a tracking number) £4.00

    Tracked International delivery takes an estimated 3-6 business days and provides a tracking number £7.50

    Free shipping above £65

    Brazil, Iceland, Lebanon, Malaysia, New Zealand, Reunion, Singapore, South Korea

    Standard International delivery takes an estimated 5-10 business days (does not provide a tracking number) £5.50

    Tracked International delivery takes an estimated 5-7 business days and provides a tracking number £8.50

    Free shipping above £150

    Ukraine

    Standard International delivery takes an estimated 5-10 business days (does not provide a tracking number) £5.50

    Signed International delivery takes an estimated 5-7 business days and provides a tracking number £8.50

    Free shipping above £150

    Israel

    Tracked and Signed For delivery takes an estimated 6-9 business days, provides a tracking number and requires a signature on receipt of the order £8.50

    Czech Republic, Lithuania, Romania, Russia, Saudi Arabia, United Arab Emirates, Turkey

    Tracked and Signed For delivery takes an estimated 5-8 business days, provides a tracking number and requires a signature on receipt of the order £8.50

    Kuwait, Mexico, Qatar

    Signed For delivery takes an estimated 6-9 business days and requires a signature on receipt of the order £8.50